:root{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,system-ui,sans-serif;color:#111920;background:#f3f7fa;font-synthesis:none;--canvas:oklch(.975 .006 235);--surface:oklch(.995 .004 235);--raised:oklch(.94 .008 235);--ink:oklch(.21 .018 240);--muted:oklch(.49 .018 240);--red:oklch(.52 .17 32);--red-dark:oklch(.46 .17 32);--blue:oklch(.36 .075 235);--line:oklch(.86 .01 235);--success:oklch(.52 .12 150);--danger:oklch(.52 .18 28);--shadow:0 10px 28px oklch(.2 .02 240 / .08)}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh;background:var(--canvas);line-height:1.5}button,input,textarea,select{font:inherit;color:inherit}button,a,input,textarea,select{outline-offset:3px}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid oklch(.64 .14 235)}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.45}.topbar{height:76px;padding:0 clamp(20px,5vw,72px);display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);background:#e6ecf0;position:sticky;top:0;z-index:10}.brand{text-decoration:none;display:flex;align-items:baseline;gap:8px;color:var(--ink);letter-spacing:-.04em}.brand span{font-size:1.55rem;font-weight:900;font-style:italic;color:var(--red);text-shadow:1px 1px 0 var(--ink)}.brand small{font-size:.7rem;letter-spacing:.18em;font-weight:800}.topbar nav{display:flex;gap:24px}.topbar nav a{color:var(--muted);text-decoration:none;font-weight:650;font-size:.94rem;padding:12px 0}.topbar nav a.active{color:var(--red)}footer{padding:36px clamp(20px,5vw,72px);border-top:1px solid var(--line);display:flex;justify-content:space-between;color:var(--muted);font-size:.9rem}footer strong{color:var(--ink)}h1,h2,p{margin-top:0}h1{font-size:clamp(2rem,5vw,3.4rem);line-height:1.02;letter-spacing:-.045em}h2{line-height:1.2;letter-spacing:-.025em}.eyebrow{font-size:.76rem;letter-spacing:.16em;font-weight:800;color:var(--red)}.customer-main{max-width:1120px;margin:0 auto;padding:64px 24px 96px;display:grid;grid-template-columns:minmax(260px,.72fr) minmax(520px,1.28fr);gap:72px;align-items:start}.intro{position:sticky;top:124px}.intro>p:not(.eyebrow){font-size:1.08rem;color:var(--muted);max-width:42ch}.promise{margin-top:36px;border-top:1px solid var(--line);padding-top:22px;display:grid;gap:5px}.promise span{color:var(--muted)}.booking-form{display:grid;gap:20px}.booking-form fieldset{border:1px solid var(--line);border-radius:14px;padding:28px;background:var(--surface);box-shadow:0 1px #ffffffb3}legend{font-size:1.18rem;font-weight:800;padding:0 10px 0 0}legend span{display:inline-grid;place-items:center;width:30px;height:30px;border-radius:9px;background:var(--ink);color:var(--surface);margin-right:8px;font-size:.9rem}.field-help,.section-copy{color:var(--muted);max-width:68ch}.stay-list,.service-list{display:grid;gap:12px}.stay{padding:18px;border:1px solid var(--line);border-radius:12px;background:var(--canvas)}.stay p{margin:2px 0 14px;color:var(--muted);font-size:.9rem}.day-options{display:flex;flex-wrap:wrap;gap:8px}.choice{position:relative}.choice input,.service-option input{position:absolute;opacity:0;pointer-events:none}.choice span{display:block;padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:var(--surface);font-size:.86rem;font-weight:650;cursor:pointer}.choice.selected span{border-color:var(--red);box-shadow:inset 0 0 0 1px var(--red);color:var(--red-dark)}.service-option{display:grid;grid-template-columns:28px 1fr;gap:12px;align-items:start;border:1px solid var(--line);padding:16px;border-radius:12px;cursor:pointer;transition:border-color .18s ease-out,background .18s ease-out}.service-option:hover{border-color:#8da2af}.service-option.selected{border-color:var(--red);background:#fff2ef;background:oklch(.97 .02 32)}.checkmark{display:grid;place-items:center;width:24px;height:24px;border:1px solid var(--line);border-radius:7px;color:transparent}.selected .checkmark{background:var(--red);border-color:var(--red);color:var(--surface)}.service-option strong,.service-option small,.service-option em{display:block}.service-option small{margin-top:3px;color:var(--muted)}.service-option em{margin-top:7px;color:var(--blue);font-size:.86rem;font-style:normal;font-weight:650}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.form-grid .wide{grid-column:1/-1}label{font-size:.9rem;font-weight:700}label small{font-weight:500;color:var(--muted)}input:not([type=checkbox]):not([type=radio]),textarea,select{display:block;width:100%;min-height:46px;margin-top:7px;border:1px solid var(--line);border-radius:10px;background:var(--surface);padding:10px 12px;transition:border-color .16s ease-out,box-shadow .16s ease-out}textarea{resize:vertical}input:hover,textarea:hover,select:hover{border-color:#879ca8}input:focus,textarea:focus,select:focus{border-color:var(--blue);box-shadow:0 0 0 3px #6ba7c92e}.review{display:grid;gap:4px;background:var(--raised);border-radius:12px;padding:16px;margin-bottom:18px}.review span{color:var(--muted)}.consent{display:grid;grid-template-columns:22px 1fr;gap:11px;align-items:start;margin:14px 0 22px;font-weight:500}.consent input{width:20px;height:20px;accent-color:var(--red)}.primary,.secondary{border-radius:10px;min-height:44px;padding:10px 18px;font-weight:750;border:1px solid transparent}.primary{background:var(--red);color:#fcf7f6}.primary:hover{background:var(--red-dark)}.primary.large{width:100%;min-height:52px}.secondary{background:var(--surface);border-color:var(--line)}.secondary:hover{border-color:var(--ink)}.fine-print{text-align:center;color:var(--muted);font-size:.8rem;margin:10px 0 0}.alert{border:1px solid var(--line);padding:13px 15px;border-radius:10px}.alert.error{background:#ffe8e5;background:oklch(.95 .035 28);border-color:#dc9b92;color:#7c1310}.skeleton{padding:24px;border-radius:12px;background:var(--raised);color:var(--muted);animation:pulse 1.5s ease-in-out infinite}.status-main{max-width:820px;min-height:calc(100vh - 180px);margin:0 auto;padding:72px 24px 96px}.queue-status{display:grid;grid-template-columns:142px 1fr;gap:28px;align-items:center;margin:40px 0;padding:30px;border:1px solid var(--line);border-radius:14px;background:var(--surface);box-shadow:var(--shadow)}.stops{display:grid;place-items:center;border-right:1px solid var(--line);padding-right:26px}.stops span{font-size:4rem;line-height:1;font-weight:850;color:var(--red);font-variant-numeric:tabular-nums}.stops small{font-weight:800;letter-spacing:.1em;margin-top:8px}.queue-status h2{font-size:1.45rem;margin-bottom:8px}.queue-status p{color:var(--muted);margin:0}.status-details{display:grid;grid-template-columns:1fr 1fr;margin:0;border-top:1px solid var(--line)}.status-details div{padding:22px 0;border-bottom:1px solid var(--line)}.status-details div:nth-child(odd){padding-right:24px}.status-details div:nth-child(2n){padding-left:24px;border-left:1px solid var(--line)}dt{color:var(--muted);font-size:.76rem;text-transform:uppercase;letter-spacing:.08em;font-weight:750}dd{margin:6px 0 0;font-weight:700}dd small{display:block;color:var(--muted);font-weight:500}.last-updated{margin-top:24px;color:var(--muted);font-size:.82rem}.text-link{color:var(--red-dark);font-weight:750}.login{min-height:calc(100vh - 180px);display:grid;place-items:center;padding:40px 24px}.login form{width:min(100%,420px);background:var(--surface);padding:32px;border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow)}.login .primary{width:100%;margin:18px 0 12px}.login form>small{display:block;text-align:center;color:var(--muted)}.admin-main{max-width:1200px;min-height:calc(100vh - 180px);margin:0 auto;padding:48px 24px 96px}.admin-heading{display:flex;justify-content:space-between;align-items:end}.admin-heading h1{font-size:2.5rem;margin-bottom:0}.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin:36px 0 28px;overflow-x:auto}.tabs button{border:0;background:transparent;padding:13px 16px;font-weight:700;color:var(--muted);white-space:nowrap;border-bottom:2px solid transparent}.tabs button.active{color:var(--red-dark);border-bottom-color:var(--red)}.admin-section{display:grid;gap:20px}.queue-toolbar{display:flex;justify-content:space-between;gap:20px;align-items:end}.queue-toolbar label{flex:1}.queue-toolbar select{max-width:720px}.queue-list{list-style:none;padding:0;margin:0;display:grid;gap:12px}.job{display:grid;grid-template-columns:84px 1fr;border:1px solid var(--line);border-radius:14px;background:var(--surface);overflow:hidden}.job.completed,.job.cancelled{opacity:.68}.position{background:var(--raised);display:grid;align-content:start;justify-items:center;padding:20px 10px;gap:16px}.position>span{font-size:2rem;font-weight:850;font-variant-numeric:tabular-nums}.position>div{display:grid;gap:6px}.position button{width:34px;height:34px;border:1px solid var(--line);background:var(--surface);border-radius:8px}.job-main{padding:20px}.job-title{display:flex;justify-content:space-between;gap:20px}.job-title>div{display:flex;gap:10px;align-items:center}.job-title h2{margin:0;font-size:1.15rem}.job-title>strong{font-size:.9rem}.status-chip{font-size:.7rem;text-transform:uppercase;letter-spacing:.06em;padding:4px 7px;border-radius:6px;background:var(--raised);color:var(--muted);font-weight:800}.status-chip.in_progress{background:#f9e1c0;color:#624000;color:oklch(.4 .1 75)}.status-chip.completed{background:#d6f0da;color:#085023}.status-chip.cancelled{background:#ffe4e0;color:var(--danger)}.job-main>p{margin:10px 0;color:var(--muted)}blockquote{margin:12px 0;padding:12px;background:var(--raised);border-radius:9px;font-size:.9rem}.estimate-copy{font-size:.86rem!important;color:var(--blue)!important}.job-main>small{color:var(--muted)}.job-actions,.button-row{display:flex;flex-wrap:wrap;gap:8px;margin-top:16px}.text-button{border:0;background:transparent;padding:9px;font-weight:700}.text-button.danger{color:var(--danger)}.empty{padding:48px 24px;text-align:center;border:1px dashed var(--line);border-radius:14px;color:var(--muted)}.empty h2{color:var(--ink)}.split-admin{display:grid;grid-template-columns:1.1fr .9fr;gap:40px;align-items:start}.record-list,.notification-list{list-style:none;padding:0;margin:18px 0;display:grid;gap:8px}.record-list button{width:100%;display:flex;justify-content:space-between;align-items:center;text-align:left;border:1px solid var(--line);border-radius:10px;padding:14px;background:var(--surface)}.record-list button:hover{border-color:var(--red)}.record-list span,.record-list small{display:block}.record-list small{color:var(--muted);margin-top:3px}.record-list em{font-size:.78rem;color:var(--blue);font-style:normal}.editor{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:24px;display:grid;gap:15px;position:sticky;top:112px}.editor h2{margin:0}.notification-list li{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:16px}.notification-list li>div{display:flex;justify-content:space-between;gap:20px}.notification-list span{color:var(--muted);font-size:.82rem}.notification-list p{margin:9px 0 0}.notification-list small{color:var(--danger)}@keyframes pulse{50%{opacity:.65}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}@media(max-width:860px){.customer-main{grid-template-columns:1fr;gap:36px;padding-top:40px}.intro{position:static}.split-admin{grid-template-columns:1fr}.editor{position:static}.job-title{display:grid;gap:8px}.status-details{grid-template-columns:1fr}.status-details div:nth-child(2n){padding-left:0;border-left:0}.status-details div:nth-child(odd){padding-right:0}}@media(max-width:600px){.topbar{height:64px;padding:0 18px}.topbar nav{gap:14px}.topbar nav a{font-size:.82rem}.brand span{font-size:1.35rem}.customer-main,.admin-main,.status-main{padding-left:16px;padding-right:16px}.customer-main{padding-top:32px;padding-bottom:64px}.booking-form fieldset{padding:21px 16px}.form-grid{grid-template-columns:1fr}.form-grid .wide{grid-column:auto}.queue-status{grid-template-columns:1fr;padding:22px}.stops{border-right:0;border-bottom:1px solid var(--line);padding:0 0 20px}.stops span{font-size:3.2rem}.queue-toolbar{display:grid;grid-template-columns:1fr auto}.job{grid-template-columns:58px 1fr}.position{padding:16px 6px}.job-main{padding:16px}.job-title>div{align-items:flex-start;flex-direction:column}.job-actions .primary,.job-actions .secondary{flex:1}.admin-heading h1{font-size:2rem}.notification-list li>div{display:grid;gap:2px}footer{display:grid;gap:6px;padding:26px 18px}.choice span{font-size:.8rem}.day-options{gap:6px}}.assign-select{display:inline-flex;align-items:center;gap:8px;font-size:.85rem;font-weight:700}.assign-select select{display:inline-block;width:auto;min-height:44px;margin-top:0;padding:6px 28px 6px 10px;font-size:.85rem}.tech-badge{font-size:.7rem;text-transform:uppercase;letter-spacing:.06em;padding:4px 7px;border-radius:6px;background:var(--blue);color:var(--surface);font-weight:800;display:inline-block}.alert.success{background:#e1f5e4;border-color:#a8c7ad;color:#033816}.credential-badge{display:inline-block;font-size:.76rem;color:var(--success);font-weight:600;margin-top:4px}.field-explanation{font-size:.82rem;color:var(--muted);margin-top:6px;margin-bottom:12px}.editor-wide{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:24px;display:grid;gap:15px;max-width:800px;margin:0 auto}